Senior Vice President, Business Control Office

The Company is seeking a senior leader to oversee Business Control Office operations and credit portfolio management. Responsibilities include delivering agreed performance objectives, managing the end-to-end customer and credit management journey, and leading productivity, digital adoption, and customer experience improvements. The role partners with senior business and risk stakeholders on transformation initiatives, credit analysis standards, risk identification, controls, and portfolio reviews. It also includes talent and performance management, succession planning, fostering a culture of compliance, and serving as a first line of defense. Candidates should have at least 10 years of experience in credit management, including strong loan portfolio management experience, and a track record of leading senior stakeholders in complex operational environments. A chartered accountancy qualification or a master’s degree in business, finance, or economics is required; other relevant professional qualifications are desirable, though substantial credit analysis or approval experience may be considered instead. Investment banking knowledge, including securities, treasury, foreign exchange, derivatives, ESG, and climate risk, is essential. Applicants should bring expertise in credit risk management and control assessment, strong analytical and communication skills, commercial judgment, and the ability to build alignment across business and risk teams.