Enjoy the excitement of a start-up? Then you will really like the idea of working to launch our new business that is an important new initiative of a larger, very profitable, rapidly growing enterprise. Strategic Financial Solutions is a middle-market financial services company that is diversifying through our new Interactive Products group. You will have the opportunity to influence, launch and grow an exciting new brand in the digital financial services space. Join our new Interactive Products leadership team and help us build a business that will positively impact the financial life journey of millions of Americans. We believe that financial stability is a vital part of family well-being. We want to positively affect American families’ financial journey by providing useful advice along with digital tools and financial utilities. We also want to strengthen our country’s social fabric by helping more families achieve financial wellness and stability. We need a great team to help execute our vision. Strategic Financial Solutions is hiring a Manager, UX/Design to join our team and help develop new interactive financial technology (FinTech) content and products to help people achieve financial stability. The UX/Design Manager will lead a customer-centered design approach in developing the most innovative and usable digital experiences across all digital platforms. In this role, you will handle delivering user experiences that are measurable and drive higher conversion and satisfaction across our emerging platforms. You will work closely with product managers, engineers, and our key business partners to solve complex business challenges and customer interactions. You will provide direction and work with the overall team to evolve our user experiences and visual design across multiple devices and platforms. This is an exciting opportunity to bring cutting edge UX practices to a high growth property, and to build and lead a world-class user experience function. Responsibilities Define the overall UX strategy and vision for Strategic’s Interactive Products across all platforms and aligned with our broader business strategy Build and lead a world class UX and Visual design function that solves exciting and challenging UX design problems for a passionate user base of millions Advocate for integrated, consistent UI throughout all our product experiences Develop a cohesive set of design principles and patterns that can be re-utilized across of our touch points Work closely with Product Management to effectively collaborate in the exploration of new, innovative product ideas while refining existing features Define UX processes that achieve both quality and rapid time to market; partner with other departments to optimize and improve efficiencies across teams Design and lead user testing and usability research, effectively managing internal and external resources to deliver insights and actionable results Work closely with sales and marketing to design innovative sales opportunities for advertisers Qualifications 7+ years experience designing large scale digital products across multiple platforms with specific prior experience with both web and mobile applications Demonstrable track record of creating crafting elegant, user centric experiences that drive significant customer loyalty Enough technical and business knowledge to engage with cross-functional teams to create useful products that well designed and able to drive revenue Leadership of world-class user experience across platforms for a consumer product Proficient in the development of design systems using Sketch, Figma or equivalents Proficient in use of prototyping tools such as Principal, Framer or equivalent Conversational understanding of HTML, CSS and JavaScript, better still experienced in usage of these foundational technologies Use of user A/B testing to optimize user journeys to desired outcomes Strong UX instincts and ability to create proposed solutions for business problems Strong examples of successful user experience design in a consumer web setting across desktop and mobile web and native apps, with proven ability to use motion and animations to help create a polished appearance and to achieve desired UX outcomes Sharp design sense and a logical approach to challenging UX problems About Strategic: Strategic Financial Solutions is a leading consumer finance company that specializes in helping people that have too much credit card debt. We were recently named the 21st Best Company to Work for in New York by Best Companies to Work For and have been certified as a Great Place to Work 4 times. Additional honors include being named, two times, as one of the 50 fastest growing companies in New York City and to the prestigious Inc. 500 list as one of the 500 fastest growing companies in the United States. Strategic is committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as a company.