AVP, DCC Operations Greater Ho Chi Minh City, Vietnam Area

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Global Markets is part of our HSBC Corporate and Institutional Banking division, a markets-led, financing-focused business that provides investment and financial solutions. Our Markets business is one of the largest of its kind in the world. It combines sophisticated 24-hour global coverage with a detailed knowledge of local markets. Our services are offered both online and offline in 58 countries and territories. We specialise in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.

We are currently seeking a high-caliber professional to join our team as AVP, DCC Operations

In this role, you will

Ensure that the day-to-day operations (Corporate Actions, Cash transfers, Billing, reconciliations, Statics data, Settlement, Fx, Reporting, client’s queries etc …) are performed in an efficient manner.

Ensure that clients receive first class services and the processes are compliant with internal policy and local regulations.

Principal Accountabilities:

Impact on the Business / Function

To supervise and control daily activity such as Corporate Actions, Cash transfers, Billing, reconciliations, Statics data, Settlement, Fx, client’s queries, Reporting and others tasks.

To manage Operation Risk closely and avoid losses and ISR breaches.

Customers / Stakeholders

High quality of service to clients

To ensure all work procedures comply with Group and local Regulatory requirements as well as client SLAs.

To work with other departments and ASP to ensure streamlining processes.

Leadership & Teamwork

To supervise daily works of supported officers and assistants.

To promote the teamwork spirit.

Operational Effectiveness & Control

Compliance with group policy/ guidelines and local regulations.

Control operational risk/ loss effectively.

Regular review and update DIBs/ procedures.

Automated processes to reduce errors.

Answer to clients in timely matter and provide first class services.

To be successful for this role, you need

Bachelor's degree

2 to 5 years of relevant experience

Any relevant experience in Markets and Securities Services would be an advantage.

Certificate of completion of securities courses would also be an advantage.

Cautious, meticulous, well organized, professional, and committed.

Good English speaking and writing are required.

Opening up a world of opportunity

About HSBC Vietnam:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.