Assistant Executive Director of Residential Services Greater New York City, NY Area

Shape the Future of Residential Services

The Arc of Ocean County is looking for an accomplished leader to serve as Assistant Executive Director of Residential Services, guiding residential operations that support individuals with intellectual and developmental disabilities in living full, meaningful lives. This executive-level position combines strategic leadership, operational oversight, quality improvement, fiscal management, and team development.

Reporting to the Executive Director, the Assistant Executive Director will provide leadership across Residential Services while also maintaining executive oversight of the Agency's Maintenance Department. The successful candidate will bring a strong understanding of residential service delivery, regulatory requirements, and organizational leadership, along with the ability to build effective teams and turn strategic priorities into measurable results.

This is a Full-Time, On-Site position located in Brick, NJ. The successful candidate must live within a commutable distance to the Brick, NJ office. There are no relocation expenses for this position.

Residential Operations & Service Excellence

Guide the overall operation of Residential Services, maintaining high standards for quality, person-centered supports across multiple residential locations.

Establish and carry out strategic priorities designed to strengthen operations, enhance service quality, and improve organizational performance.

Oversee admissions, referrals, and service coordination in collaboration with the Division of Developmental Disabilities (DDD) and Support Coordination Agencies.

Promote practices that support effective, consistent, and person-centered residential services.

Executive Leadership & Team Development

Lead, coach, and mentor Directors and Assistant Directors, encouraging accountability, teamwork, professional growth, and ongoing improvement.

Partner with executive leadership on organizational priorities and long-term strategies.

Represent the Agency at the executive level when working with regulatory bodies, community organizations, families, and other key stakeholders.

Build productive relationships that advance the Agency's mission and strengthen collaboration across the organization.

Compliance, Quality & Accountability

Maintain executive oversight of compliance with applicable licensing, Medicaid, accreditation, and funding standards.

Direct Quality Assurance efforts by reviewing performance measures, identifying opportunities for improvement, and putting system-wide enhancements into practice.

Use organizational performance information to support sound decision-making and continuous improvement.

Fiscal & Facilities Oversight

Provide fiscal leadership through the development, management, and ongoing monitoring of departmental budgets.

Provide executive oversight of the Agency's Maintenance Department, including the condition and safety of facilities, equipment, vehicles, and grounds.

Ensure maintenance operations meet applicable regulatory requirements and support safe, well-maintained environments.

Work with executive leadership to plan long-term facility improvements, capital projects, and preventive maintenance initiatives.

What You Bring to the Role

We are seeking an experienced executive who can successfully lead complex operations, develop high-performing teams, and navigate the regulatory and service-delivery environment surrounding residential supports for individuals with intellectual and developmental disabilities.

Required Qualifications

Bachelor's Degree in Human Services, Special Education, Healthcare Administration, Business Administration, or a related field required. Master's Degree preferred.

Minimum of seven (7) years of experience working with individuals with intellectual and developmental disabilities.

At least five (5) years of progressively responsible leadership experience managing multiple programs and supervisory staff.

Demonstrated experience with budgeting, strategic planning, regulatory compliance, and organizational leadership.

Strong knowledge of DDD regulations, Medicaid requirements, and residential service delivery.

Excellent leadership, communication, problem-solving, and relationship-building skills.

Valid New Jersey Driver's License.

A Leadership Opportunity With Purpose

For more than 70 years, The Arc, Ocean County Chapter has empowered individuals with intellectual and developmental disabilities to live full, meaningful lives. Joining the leadership team means contributing to an organization built around inclusion, innovation, and excellence while helping strengthen the people, programs, and systems that make quality residential services possible.

This role offers the opportunity to influence organizational strategy, develop the next generation of leaders, and make a meaningful difference for individuals and families throughout the community.

Benefits That Support Our Team

We are proud to offer a full benefits package including Medical, Dental, FSA, Paid time off, 401(k) with agency match, tuition reimbursement and many other supplemental benefits.

Medical, Dental, and Vision Insurance

Low Deductible Medical Plans with $0 Copay Options

Comprehensive Prescription Drug Coverage

Flexible Spending Account (FSA)

401(k) Retirement Plan with Agency Matching

Paid Time Off and Holiday Pay

Paid on-the-Job Training

Tuition Reimbursement Opportunities

Employee Referral Bonus Program

Additional Supplemental Benefits

Lead With Purpose. Strengthen What Matters.

If you are ready to bring your executive leadership experience to an organization where operational excellence directly supports quality of life, consider joining The Arc of Ocean County. Apply today and help advance the future of Residential Services.