SVP, Chief Operating Officer Greater New York City, NY Area

Responsibilities

The Chief Operating Officer is responsible for the overall day-to-day operations of Morristown Medical Center, directing activity across inpatient, outpatient, procedural, and ancillary services to ensure seamless coordination across all departments and service lines. The COO oversees clinical, ancillary and support functions as assigned, establishing operational priorities, performance expectations, and accountability structures that drive the medical center's performance on clinical quality, patient experience, team member engagement, growth, and financial results. Working in close partnership with clinical leadership, the COO leads initiatives that improve patient flow, throughput, access, and capacity management, while building a culture of safety, high reliability, and continuous improvement supported by data-driven operational dashboards and KPIs. The COO also partners with Finance on budget creation, capital planning, and resource allocation, and identifies opportunities to improve margins through growth, process improvement, and cost management, ensuring the hospital achieves its efficiency, productivity, and financial performance goals.

Role Specific Duties

Operational Leadership & Performance

• Direct daily operations across inpatient, outpatient, procedural, and ancillary services, ensuring seamless coordination across all departments and service lines.
• Oversee clinical, ancillary, and support functions as assigned, spanning a broad range of direct and matrix reporting relationships.
• Establish operational priorities, performance expectations, and accountability structures.
• Lead initiatives to improve patient flow, throughput, access, and capacity management.

Quality, Safety & Patient Experience

• Build a culture of safety, high reliability, and continuous improvement, supported by data-driven operational dashboards and KPIs.
• Partner with clinical leadership to achieve excellence in quality outcomes and patient safety metrics.
• Champion initiatives that improve patient experience across all care settings.
• Ensure compliance with all regulatory and accreditation standards.

Financial Stewardship

• Ensure efficiency, productivity, and financial performance goals are achieved across the medical center.
• Collaborate with Finance leadership on budget creation, capital planning, and resource allocation.
• Identify opportunities to improve margins through growth, process improvement, and cost management.

Strategic Execution & Innovation

• Lead execution of Atlantic Health's strategic initiatives within the medical center.
• Facilitate integration of new technologies, care models, and operational innovations.

Talent & Culture Leadership

• Provide leadership, direction, and development to senior operational leaders.
• Build a high-performing, collaborative leadership culture focused on accountability and results.
• Work closely with medical staff leadership to align clinical and operational priorities.
• Foster strong partnerships across the health system enterprise and represent the hospital in system initiatives, committees, and external relationships.

QUALIFICATIONS

Experience and Professional Qualifications

• A minimum of 10-15 years of progressive leadership experience in healthcare operations.
• Demonstrated success in senior operational roles within large, complex hospitals or academic medical centers, preferably within a medium or large health system.
• A proven track record of top-decile performance.
• Experience in a tertiary or quaternary care environment is strongly preferred.

Skills and Competencies

• Comprehensive knowledge of hospital operations, clinical systems, and healthcare delivery models, paired with strong financial and operational acumen.
• A demonstrated ability to lead large-scale organizations through complex organizational change, with a track record of driving continuous improvement.
• Excellent communication and relationship management skills, with strong problem-solving and critical-thinking capabilities.
• The ability to synthesize and interpret large amounts of quality and financial data.
• A thorough understanding of the healthcare environment and applicable laws and regulations.
• A humble, servant-leader orientation, with the ability to engage all levels of the organization so the enterprise “wins” together.

Education

• An advanced degree in health services, business administration, or related field (MBA, MHA, MBA/MD or equivalent) is required. A degree must be obtained through an accredited institution.

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• Chosen for 17 years by Fortune as one of the magazine’s “100 Best Companies to Work For."
• Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the “World’s Best Hospitals” in 2026.
• Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report’s 2025-2026 Best Hospital rankings.
• Atlantic Health scored four “A” grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
• Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
• Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026.
• Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
• Named by Newsweek as one of America’s Greatest Workplaces for Inclusion & Diversity 2025.
• Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology.

We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020.

Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ.

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.