Digital Banking Platform Product Lead, Executive Director Greater New York City, NY Area

Executive Director, Digital Banking Product Lead

Business Unit: Wealth Management Digital Banking Platforms

Position Location: Purchase, NY

Morgan Stanley Wealth Management is transforming the future of digital banking by building an industry-leading banking and cash management platform that seamlessly integrates wealth management and everyday banking into one intuitive client experience. The platform is focused on delivering secure, scalable, and differentiated digital capabilities across web and mobile, enabling clients to manage, move, and grow their wealth with greater confidence and ease.

Our Digital Platforms team is seeking an accomplished, strategic Executive Director to help shape the vision, define multi-year product strategy, and drive execution of high-impact digital banking initiatives across Morgan Stanley and E*TRADE client-facing platforms. This leader will play a critical role in influencing the future direction of the firm’s digital banking platform, aligning product priorities with Wealth Management objectives, and delivering client-centric solutions that deepen relationships, increase engagement, and support growth across banking and cash management.

As a senior product leader, you will partner with Digital Product Management, Technology, Design, Operations, Legal, Risk, Compliance, Fraud, and senior business stakeholders to translate strategic objectives into execution-ready roadmaps and scalable platform capabilities. You will lead complex initiatives from concept through delivery, balancing innovation, risk management, regulatory expectations, operational readiness, and measurable client and business outcomes. This role requires a leader who can operate at both strategic and executional levels, influence across a matrixed organization, and bring clarity to complex business and technology challenges. The ideal candidate will have deep experience in digital product leadership, banking or wealth management, client experience, and technology delivery, with a proven ability to drive transformation at scale.

Position Summary

Drive measurable business impact across revenue growth, client experience, digital engagement, and banking platform adoption

Lead the strategy, roadmap, and delivery of next-generation digital banking capabilities across client-facing mobile and web platforms, including emerging areas such as embedded AI, personalization, cash management, payments, and self-service banking experiences.

Shape and advance the multi-year product vision for digital banking offerings, ensuring alignment with Wealth Management priorities, client needs, commercial objectives, operational readiness, and risk and control expectations.

Drive complex, high-impact initiatives from strategy through execution by partnering with Technology, Design, Operations, Legal, Risk, Compliance, Fraud, and business stakeholders to define requirements, resolve dependencies, and deliver scalable solutions.

Lead product discovery, client research, competitive analysis, and usability testing to identify opportunities that improve adoption, deepen engagement, and differentiate Morgan Stanley’s digital banking and cash management experiences.

Translate business objectives, client insights, market trends, and data analysis into actionable product roadmaps, executive-ready recommendations, and measurable delivery outcomes.

Serve as a senior product leader and change agent, influencing cross-functional teams and senior stakeholders to make decisions, prioritize investments, and execute against strategic Wealth Management goals.

Establish strong product governance across initiatives, including prioritization, requirements quality, delivery oversight, risk mitigation, stakeholder communications, and post-launch measurement.

Monitor the digital banking, wealth management, cash management, fintech, and payments landscapes to identify emerging capabilities, competitive threats, and opportunities for platform innovation.

Present product strategy, recommendations, risks, and progress to executive management, driving alignment and accountability across teams.

Experience

12+ years in product, platform, or technology leadership

Experience delivering complex, enterprise-scale platforms

Experience in Wealth Management, retail and/or commercial banking, and/or consumer financial technology

Strong ability to lead across cross-functional, matrixed organizations

Demonstrated experience leading and developing high-performing product teams; direct people management experience strongly preferred or required

BA/BS required; MBA (or advanced degree) preferred

Skills/Abilities

Deep understanding of digital banking, cash management, payments, web and mobile technologies, and emerging capabilities including AI-enabled client experiences.

Strong knowledge of the retail banking, wealth management, fintech, and digital payments competitive landscape.

Proven ability to define product vision, shape strategy, and translate business objectives into prioritized roadmaps and measurable outcomes.

Executive-level communication skills, with the ability to present complex topics clearly, influence senior stakeholders, and drive decision-making across a matrixed organization.

Excellent relationship-building and stakeholder management capabilities across Technology, Design, Operations, Legal, Risk, Compliance, Fraud, and business teams.

Strong understanding of banking risk, controls, regulatory considerations, operational readiness, and secure digital delivery.

Demonstrated ability to lead large-scale, cross-functional initiatives in a fast-paced environment with competing priorities and complex dependencies.

Strategic thinker with the ability to evaluate alternatives, make tradeoffs, resolve ambiguity, and align execution to organizational priorities.

Sharp focus on client experience, usability, accessibility, and design quality.

Strong analytical skills, with the ability to use data, market insights, client feedback, and performance metrics to inform product decisions.

Technical fluency and SDLC understanding sufficient to partner effectively with engineering teams and guide implementation decisions.

Strong problem-solving skills, with the ability to anticipate risks, remove obstacles, and refine solutions across the delivery lifecycle.

Ability to mentor, influence, and elevate product practices across teams while fostering a collaborative and accountable culture.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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Expected base pay rates for the role will be between $150,000 and $250,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

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