Industry Manager-Healthcare, Higher Education & Nonprofit-Managing Director Greater Philadelphia, PA Area

The West Region HHN Banking Industry Manager is a senior leadership role responsible for setting regional strategy, driving business performance, and leading a team that delivers integrated banking solutions to Healthcare, Higher Education, and Nonprofit clients. The role partners closely with product specialists across the firm to deliver a coordinated client experience and grow profitable relationships.

This role has sole responsibility for leading and growing the region’s Middle Market Nonprofit (MMNFP) business. The MMNFP client segment includes nonprofits with annual revenues of approximately $50MM–$150MM, spanning organizations across healthcare, higher education, social services, professional organizations, foundations, performing arts, museums, K–12, and other nonprofit subsectors.

Job Responsibilities:

• Own and execute the regional business strategy, including revenue growth, profitability, and overall client franchise performance, with full accountability for results across HHN and the regional MMNFP business.
• Lead, develop, and retain a high-performing team of Bankers, Associates, and Analysts (typically 7–10 direct reports, including Industry Executives and directly reporting bankers).
• Drive new business origination and disciplined pipeline management; ensure strong conversion and relationship expansion.
• Develop and maintain senior-level client relationships; provide trusted advice and deliver solutions aligned to client objectives.
• Coordinate delivery across Treasury & Securities Services, Public Finance, Securities Trading, Asset Management, Leasing, Credit, and Investment Banking to bring the full firm to clients.
• Maintain strong risk and control discipline; ensure adherence to regulatory expectations and internal policies across all client engagements.
• Identify opportunities to improve operating efficiency and client experience through process improvements, modernization, and appropriate use of technology.
• Lead strategic initiatives and special projects in support of regional and national HHN priorities.
• Foster an inclusive, respectful, and high-accountability culture that supports performance, development, and collaboration.
• Ongoing identification and confirmation of the region’s Total Addressable Market (TAM) for MMNFP, including market mapping, coverage planning, and prioritization of subsectors and geographies.
• Build and scale regional MMNFP coverage capacity by hiring and developing leaders and bankers in strategic locations, aligned to TAM findings, to expand coverage and grow MMNFP market share.

Required Qualifications, Capabilities, and Skills:

• Typically 10+ years of progressive leadership experience with demonstrated strength in management, execution, and influencing across stakeholders.
• Strong understanding of Commercial Banking products and solutions, with regional market knowledge.
• Proven record of business development and relationship management, including meeting or exceeding growth goals.
• Demonstrated ability to lead in a matrixed environment and mobilize internal resources to deliver outcomes.
• Strong communication skills (written and verbal), with the ability to engage effectively with senior client and internal audiences.
• Strong risk mindset with knowledge of regulatory expectations and control frameworks.
• Strong organizational skills and ability to prioritize and deliver results in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills:

• Experience in nonprofit banking is not required; however, prior leadership roles in emerging middle market banking are preferred.
• Prior experience leading a commercial banking sales team.
• Bachelor’s degree and formal credit training.

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.