Member of the Supervisory Board, Market, Customer & Innovation

The Company is seeking a Member of the Supervisory Board with expertise in market, customer, and innovation. As part of the board, the member will help oversee strategy, the organization’s social mission, financial continuity, and operations, while serving as an independent and constructive sounding board for the Managing Director. The role includes contributing to careful decision-making, effective risk oversight, stakeholder relations, and the organization’s long-term development. As a member of the Customer Committee, the successful candidate will help guide customer-focused services and innovation through a period of digital change. Candidates should bring management and/or supervisory experience, strategic insight, social sensitivity, and an affinity with reading, information, culture, and education. A strong commercial background and extensive marketing experience are required, along with demonstrable expertise in market development, customer focus, positioning, and service innovation. Candidates should understand how digital products, data, and AI can create customer value, and be entrepreneurial, collaborative, and able to balance diverse interests. Experience as a director or supervisor in a service or chain organization is preferred; relevant sector connections are an advantage.