Executive Director of Spas & Salons

The Company is seeking an Executive Director of Spas and Salons to lead two luxury spa and salon operations. The role is responsible for setting strategic direction, service standards, treatment offerings, pricing, and operating procedures while overseeing budgets, revenue, and profit-and-loss performance. The Director will build a personalized, high-quality guest experience, monitor feedback, resolve concerns, and ensure consistent service delivery. Responsibilities also include hiring and developing teams, managing staffing and performance, overseeing retail and inventory, and maintaining licensing, health, safety, sanitation, and guest-confidentiality standards. The Director will collaborate with senior leaders to integrate spa services into broader guest programs. Candidates must have a bachelor’s degree in hospitality management or a related field and at least 10 years of guest-service or hospitality leadership experience, including five years leading a luxury spa. Strong leadership, communication, customer-service, budgeting, forecasting, and profit-and-loss management skills are required. Applicants should bring knowledge of luxury spa operations, wellness trends, licensing requirements, and premium retail products. Experience in hotel or casino settings and familiarity with relevant health and cosmetology regulations are preferred.