Director, Chief Operating Officer (COO), Issuer Services

The Company is seeking a Director and Chief Operating Officer (COO) for its issuer services business. The role partners with senior business leadership to define strategy and deliver a multi-year transformation agenda, including future-state operating models, organizational design, and business simplification. Responsibilities include overseeing technology modernization, digital servicing, workflow automation, performance reporting, executive governance, annual planning, workforce allocation, and investment prioritization. The COO will also lead global risk, regulatory, audit, and control governance, aligning growth plans with operational capacity across regions and functions. Candidates should bring significant COO, business management, or strategy experience in securities services, capital markets, markets, or corporate and institutional banking. They must have a proven record delivering large-scale transformation and operating model change, alongside strong commercial oversight of revenue, profitability, costs, productivity, workforce, and investments. Deep knowledge of governance, risk, and controls in regulated financial services is required, as is the ability to influence senior stakeholders and simplify complex global issues into clear decisions and execution plans. Experience across relevant financial services areas and effective collaboration with product, operations, technology, finance, risk, and compliance teams are also important.