Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer to lead internal operations and help translate strategic goals into effective systems, processes, and measurable outcomes. The role oversees organizational performance improvement, resource allocation, policies and procedures, facilities, and risk management, while ensuring services meet applicable regulatory, licensing, funding, and accreditation requirements. The COO also leads operations teams responsible for technology, property management, and quality improvement, and supports governance and organizational compliance. Success requires fostering safe, effective, culturally responsive services and guiding teams through change. Candidates should hold a master’s degree in social work, psychology, health care administration, or a closely related field, and have at least 10 years of leadership experience in the industry. Key qualifications include strong communication, problem-solving, time-management, coaching, and team leadership skills, along with sound judgment, adaptability, transparency, and ethical conduct. The role requires a strong understanding of legal and regulatory compliance, organizational risk, and financial data, as well as the ability to develop long-term strategies, improve performance, and encourage innovation. Applicants should also be able to anticipate industry trends and guide teams toward positive change.