Vice President of Business Operations

The Company is seeking a Vice President of Business Operations to translate enterprise strategy into coordinated, measurable execution. The role will establish and lead the Transformation Office and enterprise PMO, oversee a portfolio of cross-functional initiatives, and create governance, roadmaps, reporting, and decision processes that support delivery. The leader will coordinate priorities across business functions, manage dependencies and risks, guide executive tradeoff decisions, and track budgets and realized benefits. Responsibilities also include overseeing complex transformation programs, ensuring organizational readiness and sustainable handoffs, advising senior leaders, and building a high-performing transformation team. Candidates should have at least 15 years of progressively responsible experience in enterprise transformation, strategic program management, business operations, technology implementation, or a related field, including at least eight years in senior leadership. Required qualifications include experience leading an enterprise PMO or large cross-functional portfolio, strong financial and business acumen, and expertise in governance, change management, process improvement, and benefits realization. Candidates should understand end-to-end e-commerce operations and be skilled at executive communication, influencing across a matrixed organization, and leading teams through ambiguity and competing priorities. A bachelor’s degree in a relevant field is required; a master’s degree and certifications such as PMP, PgMP, Lean Six Sigma, or Prosci are preferred.