Vice President of Engineering

The Company is seeking a Vice President of Engineering to lead its engineering organization while remaining actively involved in technical work. The role includes leading Product Engineering, partnering with the Platform Engineering leader, and overseeing Security and Privacy, while coordinating customer deployment engineering. Responsibilities include shaping architecture and technical strategy, building and improving AI-enabled products, strengthening shared platforms and integrations, and making customer deployments more repeatable. The VP will also establish standards for security, reliability, testing, release readiness, and incident response, while hiring and developing engineering leaders and fostering a culture of ownership and effective use of AI development tools. Candidates should bring Staff Engineer-level technical judgment and hands-on ability, including experience designing, implementing, and operating substantial systems in production. They should have built and shipped AI-native or agentic products, taken products from early concepts to customer use, and led and scaled multiple engineering teams. Strong customer collaboration, entrepreneurial decision-making, and the ability to develop managers and technical leads are essential. Experience in fintech, regulated enterprise software, conversational AI, or contact-center products is an advantage.