Head of Business

The Company is seeking a Head of Business to shape and lead its B2B operations. Responsibilities include developing medium-term strategies and annual business plans; managing P&L, budgets, and KPIs; and analyzing performance to recommend improvements to leadership. The role will design customer segments, sales channels, pricing, and sales processes, while overseeing the customer journey from marketing through customer success. It will also establish approaches to customer adoption, retention, and growth, ensure customer feedback informs development priorities, and lead organizational planning and cross-functional partnerships. Candidates should have experience leading a B2B business or equivalent operations with P&L responsibility, developing business plans, and managing sales, profit, budgets, and KPIs. They should have managed sales and customer success teams, used data to identify challenges and deliver improvements, and presented recommendations while building alignment across teams. A specialized-school education or equivalent and fluent Japanese are required. Experience in healthcare B2B, subscription services, CRM/SFA-based sales analysis, new-business growth, product planning, or partnership development is preferred.