Vice President of Strategy

The Company is seeking a Vice President of Strategy to lead client strategy and performance across a business division. The role involves tracking client progress against goals, developing data-informed cross-channel strategies, and creating recovery plans for underperforming accounts. The successful candidate will support strategy for key and at-risk clients, contribute to forward-looking planning and executive reviews, and identify opportunities to strengthen retention and service growth. They will also drive adoption of internal strategic tools, develop division-specific playbooks, share client insights to inform technology improvements, and coach account leaders in strategic planning and client conversations. Candidates should bring senior-level experience in strategy, performance, and client growth, with the ability to diagnose business challenges and translate analysis into practical recommendations. Strong skills in data-informed planning, measurement, forecasting, stakeholder collaboration, and executive communication are essential. The role also requires experience coaching and developing teams, building repeatable frameworks, and managing complex client relationships, including escalations. No specific education requirements are stated.