Vice President, Patient Engagement

The Company is seeking a Vice President of Patient Engagement to lead and scale a distributed team of patient engagement care coaches. Responsibilities include overseeing hiring, onboarding, performance management, and quality assurance; establishing and tracking KPIs; and improving workflows and operational efficiency. The role partners with leadership and clinical and product stakeholders to strengthen patient and physician experiences, deliver measurable outcomes, and build scalable operations. Candidates should have at least eight years of experience in patient engagement, care management, clinical operations, or a related field, including experience leading distributed teams of 50 or more. A strong record of building and scaling teams, managing performance, improving processes, and achieving results is required. Experience in telehealth, virtual care, remote patient monitoring, chronic care management, or population health is also required. Clinical exposure, experience in a high-growth organization, and familiarity with value-based care are preferred.