Assistant Vice President, UK RBW Business Management, GCOO CoE Greater Bengaluru, India Area

Job Title: Assistant Vice President, UK RBW Business Management, GCOO CoE

The UK RBW Business Management team provides the UK RBW Operating Committee with dedicated, forward thinking, business activity support and strategic execution management. Driving, supporting and monitoring key initiatives across UK RBW; telling the story of these to the HSBC UK Operating Committee and UK Board; and leading operational activities for UK RBW including cost and business performance management, communication and other critical initiatives.

The Business Manager role will form part of the Business Performance team within UK RBW Business Management. The team defines the overarching UK RBW strategy and constructively challenges the business with critical thinking and innovative insight to improve the way we do business and deliver on our commitments.

The Business Manager role will provide insightful end to end forward looking performance MI and commentary to Head of RBW UK and OpCo, to enable commercial decision making and mitigate risks. This includes management and production of business scorecards, business performance packs and papers and providing commentary that supports decision making and tracks performance of RBW UK strategic objectives.

In this role, you will:

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

Produce end-to-end Executive MI for RBW, including Monthly Scorecards, weekly Trading Performance & analysis and operational / telephony MI to support business performance.

Provide briefings with insightful commentary to aid discussion of performance at a UK RBW and HBUK OpCo level; translate complex results into clear messages identifying areas of underperformance.

Assist with the ongoing governance and performance management required to enable RBW UK to achieve its Scorecard targets, providing relevant challenge and support where required.

Monitor key performance metrics and OKR’s to identify and escalate emerging risks and themes; partner with the business to define and track mitigating path to green actions.

Build and maintain a strong understanding of RBW products / trading and sales commercial performance, including performance drivers, sales funnels, and variances to plan/forecast (FRP/Latest Estimate).

Undertake strategic analysis (internal and external) across customer, products, operations and people to inform and track progress against the UK RBW strategy.

Develop and maintain analysis and modelling (e.g. demand/sales modelling, scenario and sensitivity analysis) to support performance outlooks, planning and decision-making.

Drive MI automation and continuous improvement: streamline recurring MI production, enhance data controls, and improve timeliness/quality through better tooling and process design.

Leadership & Teamwork

Collaborate and build strong relationships with key stakeholders across UK RBW, and HSBC UK to support the delivery of the wider HSBC strategic agenda.

To be successful you will:

Functional Knowledge

Experience producing management information and performance reporting end-to-end, including executive-level scorecards and commentary.

Strong analytical skills: ability to synthesize key issues from complex content into simple, executive-ready narratives; ability to identify drivers of performance and areas for action.

Working knowledge of RBW product trading/sales performance reporting, including plans/forecasts, variance analysis and drivers-based commentary.

Data and MI tooling capability, including:

Power BI (dashboarding, measures/visual design, performance and control considerations)

SQL (data extraction/validation; ability to query and reconcile across sources)

Alteryx (repeatable data preparation/automation workflows)

Tableau (ability to interpret, build or maintain reporting as required)

Advanced Microsoft Excel, PowerPoint and Word skills, with disciplined attention to detail and control in a regulated environment.

Others

Exceptional stakeholder management skills with an ability to develop strong relationships with senior leaders and business sponsors quickly.

Excellent written and verbal communication skills, ensuring complex information is articulated in a meaningful way and tailored to the audience.

Previous experience in a Business Performance / Finance role is desirable.

Proven track record in managing and prioritising workloads for self and within a small team; able to deliver to tight cycles and deadlines.

Strong ownership mindset: accountable for accuracy, consistency, and timely delivery of MI; proactive in raising risks, issues and dependencies.

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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