Regional Vice President Operations (HVAC) Greater Charlotte, NC Area

Regional Vice President (RVP) – Operations

Position Summary

NearU is seeking a high-impact Regional Vice President (RVP) to lead and scale a portfolio of residential HVAC, Plumbing, and Electrical service businesses within an assigned geographic region. This executive leader will have full accountability for regional financial performance, operational excellence, customer experience, and talent development across multiple branch locations.

The RVP serves as the strategic partner to local General Managers and Branch Leaders while acting as the primary liaison between Corporate and field operations. This role is responsible for driving revenue growth, EBITDA expansion, operational consistency, and successful integration of acquisitions while preserving the entrepreneurial culture of each local brand.

The ideal candidate is a proven operator with significant multi-location leadership experience in the home services industry and a demonstrated ability to grow businesses through disciplined execution, people development, and data-driven decision making.

Reporting Relationship

Reports to: SVP Operations

Key Responsibilities

Regional P&L Leadership

Own and drive financial performance across multiple branch locations.

Lead revenue growth, profitability, EBITDA improvement, and cash flow performance.

Manage a regional portfolio exceeding $50M+ in annual revenue, with experience leading businesses exceeding $100M preferred.

Develop and execute annual operating plans, budgets, and growth initiatives.

Monitor KPIs and hold branch leadership accountable for results.

Operational Excellence

Establish and drive consistent operating standards across all branches.

Improve technician productivity, installation performance, maintenance agreement growth, customer retention, and service profitability.

Implement best practices, standard operating procedures, and scalable systems.

Identify operational inefficiencies and execute corrective action plans.

Lead change management initiatives that improve organizational performance.

Leadership & Talent Development

Recruit, coach, and develop General Managers and Branch Leaders.

Build succession plans and leadership pipelines throughout the region.

Foster a culture of accountability, continuous improvement, and employee engagement.

Conduct performance reviews and support compensation planning processes.

Promote NearU's people-centric culture and core values.

Growth & Market Expansion

Partner with executive leadership to execute organic growth strategies.

Support acquisition due diligence, onboarding, and post-acquisition integration.

Drive market share expansion through superior customer experience and operational execution.

Strengthen relationships with OEM partners, distributors, and industry organizations.

Represent NearU as a visible leader within the home services industry.

Customer Experience & Quality

Champion customer-first decision making across all branches.

Ensure service quality standards are consistently achieved.

Monitor customer satisfaction, online reputation, and retention metrics.

Implement initiatives that improve customer lifetime value and referral growth.

Compliance & Risk Management

Ensure compliance with all local, state, and federal regulations.

Maintain licensing, safety, and operational standards across the region.

Partner with HR, Legal, and Safety teams to mitigate organizational risk.

Required Qualifications:

15+ years of progressive leadership experience within residential HVAC, Plumbing, Electrical, or related home services businesses.

Proven success leading a regional portfolio of approximately $150M–$300M+ in annual revenue.

Direct ownership of multi-site P&L performance with accountability for revenue growth, EBITDA expansion, and operational execution.

Experience leading and developing multiple General Managers, Regional Directors, or Branch Leaders.

Demonstrated success operating within a private equity-backed environment.

Proven track record of integrating acquisitions and driving post-acquisition performance improvements.

Strong financial acumen with expertise in budgeting, forecasting, KPI management, and EBITDA optimization.

Ability to influence organizational change and drive accountability across geographically dispersed teams.

Willingness and ability to travel 50–70% throughout the assigned region.

The successful candidate will bring executive-level operational leadership experience within a multi-location residential services organization and a demonstrated track record of scaling performance across large geographic territories.

Preferred Experience:

Large residential HVAC, Plumbing, and Electrical service providers

Private equity-backed home services platforms

Multi-branch field service organizations

Regional or national service businesses with decentralized operating structures

Experience leading organizations through rapid growth, acquisition integration, and operational transformation is highly preferred.

Why NearU

NearU is a people-centric, process-driven, and technology-enabled home services platform focused on building industry-leading HVAC, Plumbing, and Electrical businesses throughout the United States. We invest in our people, local brands, technology, and operational excellence to create long-term value for customers, employees, and business owners alike.

Equal Employment Opportunity Statement

NearU is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

NearU is committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please notify our HR@nearu-services.com.