Principal Managing Partner, Industry Capabilities Remote (anywhere in Florida) + 6 more

The Company is seeking a Principal Managing Partner to lead the success of an assigned portfolio of customers through deployment and ongoing use of cloud-based enterprise solutions. Responsibilities include building executive relationships, guiding implementations and feature adoption, ensuring customers realize value from their services, and identifying opportunities to expand engagement and strengthen retention. The role develops strategic account plans, supports sales and partner selection, and coordinates internal and external teams to address scope, budget, timelines, and escalated issues. It also guides complex global engagements and uses customer insights to improve satisfaction and support customer references. Candidates should have at least 10 years of experience leading deployments of large, complex cloud ERP solutions in financial services, insurance, or healthcare, along with at least two years working directly with cloud-native HR or finance software. At least eight years of experience developing C-level relationships and achieving strategic alignment is required. Strong stakeholder management, account strategy, customer insight, and relationship-building skills are essential, as is the ability to lead matrixed teams and balance customer needs with revenue and profitability goals. A commitment to continuous improvement and the ability to manage multiple customer priorities are also important.

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