Assistant Vice President, Client Service Operations Greater Bengaluru, India Area

The Company is seeking an Assistant Vice President of Client Service Operations to lead a team providing relationship management and day-to-day operational support to institutional clients. Responsibilities include managing client relationships and team workflows, overseeing service delivery, resolving issues and escalations, and identifying opportunities to improve processes and client satisfaction. The role will coordinate with global and internal teams, support client-related projects and transitions, and ensure service initiatives are implemented effectively. The leader will also manage team training, work allocation, and performance while keeping senior leadership informed of service developments and risks. Candidates must have a bachelor’s degree in finance and at least 12 years of related financial services experience; an MBA is desirable. Strong knowledge of accounting, custody, income, and trade-processing workflows is required, along with experience in client services, relationship management, and project or transition work. The role calls for proven leadership and management abilities, excellent verbal and written communication, and strong presentation skills. Candidates must be willing to work a U.S. shift.

Hiring Company

State Street