Assistant Vice President, Regional Sales Manager, Consumer Banking Group Greater Bengaluru, India Area

The Company is seeking an Assistant Vice President, Regional Sales Manager for its Consumer Banking Group. The successful candidate will be responsible for leading and managing a team of Service Managers to ensure the delivery of exceptional customer service and the driving of operational excellence. This role involves the development and implementation of strategies to enhance the customer experience, improve process efficiency, and foster a culture of continuous improvement. The AVP will also be tasked with overseeing day-to-day team operations, collaborating with cross-functional teams to address customer pain points, and making data-driven decisions to optimize team performance. Applicants must have a minimum of 10 years' experience in the banking or financial services industry, with a focus on consumer banking or mortgage lending. A proven track record in leading and managing a team, strong problem-solving and decision-making skills, and excellent communication and interpersonal abilities are essential. The role requires proficiency in data analysis, a customer-centric mindset, and a commitment to delivering exceptional customer service. Experience in building and growing a loan against property business is a key requirement, as is the ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs. The AVP will also be expected to ensure compliance with all relevant policies, procedures, and regulatory requirements, and to build and maintain strong relationships with key stakeholders.

Hiring Company

DBS Bank