Vice President of Client Services Greater Bengaluru, India Area

The Company is seeking a VP Client Services to play a pivotal role in the transition from a service-oriented model to a product-driven platform. The successful candidate will be responsible for building and leading the India delivery organization, which is integral to the company's mission of providing faster, better, and connected insights. This role involves creating and standardizing the delivery operating system, raising the capability of the team, and owning the delivery process across all segments. The VP will also be the senior delivery voice with clients, strengthening project economics, and improving global delivery standards. Applicants must have a deep background in healthcare market research, with a proven track record of leading client delivery, project management, and sampling operations. A minimum of 15 years' experience in market research delivery or research operations, including at least 10 years in leadership roles across geographies, is required. The role demands a strong command of both quantitative and qualitative delivery, financial acumen, and the ability to build and manage high-performing teams. The ideal candidate will be a practical operator, adept at turning strategy into action, and will be comfortable with the demands of a global, 24/7 work environment. Experience in leading a technical team, particularly in survey programming, and a partnership approach with commercial teams are also essential.

Hiring Company

Konovo