Managing Director, HR & Payroll Managed Services Greater Chicago, IL Area + 3 more

The Company is seeking a Managing Director to lead the strategy, growth, and delivery of its managed HR and payroll services. The role is accountable for practice performance, including revenue, profitability, service quality, client retention, and scalable operations. Responsibilities include advising senior client leaders, overseeing complex client relationships, developing new business, and guiding service delivery and continuous improvement. The Managing Director will also build and develop a high-performing leadership team, shape technology investments, manage budgets and forecasts, and oversee engagement risk and compliance. Candidates should have a bachelor’s degree in business, accounting, finance, human resources, or a related field, along with 15 or more years of progressively responsible experience and significant leadership in HR, payroll, benefits, managed services, consulting, or related professional services. Relevant credentials such as CPP, SPHR, SHRM-SCP, or CEBS are expected. Applicants should bring strong technical knowledge of payroll, HR, and benefits, experience managing complex client portfolios, and a record of business development and relationship growth. Familiarity with HCM and payroll platforms, along with executive communication, analytical, leadership, and ethical decision-making skills, is also required.

Hiring Company

Baker Tilly US