Senior Vice President of Client Services

The Company is seeking a Senior Vice President of Client Services to lead its client services function and drive client satisfaction, retention, and organic growth across the portfolio. The role combines senior client counsel with hands-on marketing leadership, including shaping data-driven strategies and programs tied to business outcomes, expanding existing engagements, and supporting new business pitches. The successful candidate will develop and lead the client services team, strengthen talent and succession pipelines, and foster a culture of accountability, curiosity, and ownership. As a member of the executive leadership team, this leader will guide commercial planning, revenue projections, margins, forecasting, and performance reporting while partnering across disciplines to deliver integrated client work. Candidates should have at least 15 years of experience in client services, account leadership, and business development, including experience at a B2B marketing, advertising, or technology agency. A record of growing client portfolios and expanding revenue within existing accounts is required, along with experience managing managers and developing teams. The role calls for deep expertise across marketing strategy, brand, demand generation, content, media, and digital, as well as sound commercial judgment in forecasting, resourcing, and profitability. Strong executive communication, collaborative leadership, and familiarity with complex sales cycles and multichannel go-to-market programs are essential.