Vice President of Product Support Greater Columbia, SC Area

The Company is seeking a Vice President of Product Support to lead its parts, service, logistics, and product support sales operations. The role owns financial and operational performance, including planning, budgeting, profitability, productivity, inventory, and customer responsiveness. The executive will establish consistent operating standards, champion safety and continuous improvement, and strengthen customer satisfaction, retention, and support solutions. Responsibilities also include developing leaders and talent pipelines, advancing data-driven and digitally enabled services, managing key equipment-manufacturer partnerships, and contributing to enterprise strategy. Candidates should have at least 15 years of progressive leadership experience in product support, parts, service, or related industrial operations, including responsibility for complex, multi-location organizations. Experience with a heavy-equipment dealer or major equipment manufacturer is preferred, along with a record of improving profitability, growth, and operational performance. Strong financial, analytical, strategic planning, communication, and change leadership skills are required, as is experience with Lean, Six Sigma, or comparable improvement methods. A degree or equivalent combination of education and leadership experience is acceptable; a valid driver’s license and safe work practices are also required.

Hiring Company

Blanchard Machinery Company