Associate Vice President Bank Manager, Retail Banking Greater Grand Rapids, MI Area

The Company is seeking an AVP Bank Manager for a retail banking office. The successful candidate will be a seasoned banking professional with a strong background in sales and management, ready to take on a dynamic leadership role. This position is pivotal in overseeing the full operations of the branch, with a direct focus on branch performance, employee development, and customer satisfaction. The role demands a hands-on approach to coaching, problem-solving, and ensuring excellent service across all functions. The AVP Bank Manager will be responsible for driving branch profitability through community engagement, client acquisition, and team leadership, and must be adept at meeting and exceeding sales, operational, and business development goals. Applicants for the AVP Bank Manager position at the company should have an Associate's or Bachelor's degree, or equivalent work experience, with a minimum of 3 years' sales experience, preferably in a retail banking environment. A background in management, with at least 2 years' of experience, is required. The role calls for advanced knowledge of banking operations, security policies, and effective customer service methods. The ideal candidate will have a proven track record in meeting sales and business development goals, as well as the ability to manage, coach, and lead a team. Strong interpersonal and communication skills are essential, as is the ability to provide solutions to a wide variety of customer service situations. The AVP Bank Manager will also be expected to ensure staff compliance with regulations and to support the organization's community reinvestment act goals.

Hiring Company

Independent Bank Corporation