Chief Mission Delivery Officer

The Company is seeking a Chief Mission Delivery Officer to coordinate departments responsible for member experience and mission delivery. The role leads strategic initiatives and resource alignment, oversees properties and programming, and drives membership satisfaction, recruitment, growth, and retention. Responsibilities include developing council-wide program and volunteer engagement plans, ensuring safety and regulatory compliance, improving procedures, resolving escalated concerns, and maintaining risk, continuity, and emergency response plans. The officer also manages staff performance, supports community visibility, and develops the annual mission-delivery budget. Candidates should have a bachelor’s degree in a related field or equivalent professional experience, at least three years of executive-level experience, and experience supervising teams and managing volunteers. Nonprofit or membership-based experience is preferred, as is familiarity with the relevant youth leadership program. Strong strategic, analytical, communication, negotiation, budgeting, and conflict-resolution skills are required, along with proficiency in office software and customer relationship management systems. Candidates should be able to handle confidential information, use data to guide decisions, and manage competing priorities.