Chief Operating Officer (COO)

The Company is in search of a Chief Operating Officer (COO) to join its Executive Leadership Team. The COO will be a key figure in driving operational excellence, service quality, and organizational performance across the company's service portfolio. This pivotal role demands an experienced executive with a strong background in leading complex service organizations, particularly within the disability, community services, health, or related sectors. The successful candidate will be responsible for inspiring and leading operational teams, ensuring compliance with all relevant requirements, and championing the company's client engagement framework. A values-driven and inclusive leadership style is essential, as is a commitment to the vision, mission, and values of the organization. Applicants for the COO position at the company should possess significant executive leadership experience, a strong understanding of the NDIS and the evolving disability services landscape, and a proven track record in leading organizational transformation, service growth, and cultural change. The role requires exceptional stakeholder engagement, influencing, and relationship-building skills, as well as the ability to develop leaders and build a high-performing workforce. The ideal candidate will have a calm, resilient, and decisive leadership style, particularly during periods of growth and change, and will be adept at strategic planning and risk management. A relevant tertiary qualification is necessary, with postgraduate qualifications being highly regarded.