Executive Director, Student Success & First Year Foundations

The Company is seeking an Executive Director to lead student success initiatives that support undergraduate retention, persistence, and graduation. Responsibilities include designing and evaluating advocacy, onboarding, mentoring, and risk-intervention programs; supervising staff; and overseeing program budgets and student-success technologies. The role uses institutional data and predictive analytics to develop effective interventions, while partnering with students, faculty, and staff to strengthen a culture of student success. Additional duties include overseeing withdrawal processes, coordinating professional development and events, conducting benchmarking, and ensuring programs meet applicable compliance and internal-control requirements. Candidates must have a master’s degree in a relevant field; a Ph.D. is preferred, along with at least seven years of relevant experience. Required capabilities include knowledge of business and management principles, proficiency with CRM and student information systems, learning management systems, Power BI, Excel, and AI strategies, and the ability to manage and evaluate operations. The role also requires skill in setting strategic goals, planning and delegating work, and leading, developing, and training staff.