Vice President of Customer Success Greater Munich, Germany Area

The Company is seeking a VP Customer Success to play a pivotal role in the delivery of measurable impact on the factory floor, from initial pilot projects to global rollouts. The successful candidate will be responsible for leading and overseeing complex customer projects, driving project management, and coordinating integrations across various industries. This role demands a leader who can guide and mentor cross-functional teams, build and strengthen long-term customer relationships with enterprise stakeholders, and strategically expand the Customer Impact Team. The VP Customer Success will also be instrumental in the strategic development of the business model and product, and will be expected to have a high level of personal responsibility, a strategic and analytical mindset, and a strong drive to win together. Candidates for the VP Customer Success position at the company should have a degree in industrial engineering, mechanical engineering, or a related field, with an industry PhD being a strong plus. A minimum of 5 to 10 years' professional experience in consulting, automotive, manufacturing, or tech is required, along with a good understanding of AI, software, and production processes. The role demands a proven ability to lead cross-functional teams, orchestrate stakeholders, and be business-fluent in German and English. The ideal candidate will be based in Munich or willing to relocate, and must be ready to fully commit to the mission of the company. This is a high-impact, full-time leadership position that offers a unique opportunity to lead a top-tier team in a fast-paced environment backed by the world's best investors.

Hiring Company

Manex AI GmbH