Chief Operating Officer (COO), Property Management Greater New York City, NY Area

The Company is seeking a Chief Operating Officer (COO) to provide strategic leadership and executive oversight of its property management portfolio. The COO will direct property management operations, establish standards, and ensure efficient, financially responsible, and compliant management of properties. Responsibilities include leading property teams; overseeing leasing, rent collection, tenant administration, maintenance, capital planning, vendor management, and affordable housing certifications; and coordinating with finance and service teams while maintaining clear operational boundaries. The role also includes managing budgets, risk controls, inspections, emergency preparedness, corrective actions, and portfolio transitions, while monitoring performance and escalating significant issues to executive leadership. Candidates should bring at least 10 years of progressively responsible property management experience, including five or more years in senior leadership, and demonstrated oversight of multifamily, affordable, or supportive housing portfolios. Strong knowledge of housing regulations, fair housing, rent administration, building operations, financial management, procurement, inventory control, and operational risk is required. The role calls for executive leadership, sound financial and analytical judgment, effective communication, negotiation, and cross-functional collaboration. Proficiency with property management technology, data analysis, and executive reporting is also expected. A master’s degree in business administration, real estate, public administration, finance, or a related field is strongly preferred; relevant professional certifications are preferred.

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