Vice President, Global Head of Digital Experience Greater New York City, NY Area

The Company is seeking a Vice President, Global Head of Digital Experience to set the vision and lead execution of its global digital presence across multiple markets. The role will own the digital roadmap, content systems, and AI-enabled workflows, using analytics, experimentation, and user insights to improve experience and business performance. Responsibilities include overseeing platform and design governance, aligning marketing needs with technical delivery, and reporting on performance and roadmap progress to executive leadership. The successful candidate will lead multidisciplinary teams and build alignment across regions and business functions. Candidates should have at least 10 years of experience managing enterprise digital experiences across B2B, B2C, or B2B2C audiences, along with a record of owning and delivering large-scale website roadmaps. Deep experience applying AI to digital marketing operations, enterprise content management systems, analytics, and optimization is required; familiarity with testing platforms and related digital tools is an advantage. The role also calls for strong communication, agile program management, and the technical fluency to partner effectively with engineering leaders. Experience leading marketing, engineering, UX, or design teams is essential, while financial services experience is a plus.

Hiring Company

Chubb