Head of Product & Service Development

The Company is seeking a Head of Product and Service Development to lead and nurture its professional environment in this critical area. The successful candidate will be responsible for the development and management of digital products and services that enhance the experience of air passengers and contribute to the efficient operations of the company's airports. This role is pivotal in the strategic focus on technology development, with a strong emphasis on people and expertise. The Head of Product and Service Development will be tasked with building and leading a team, fostering a culture of innovation, and ensuring that the business has the necessary capacity and competence to meet the evolving needs of users and the business. Applicants for the Head of Product and Service Development position at the company should have a proven track record in personnel management, capacity and resource management, and experience in product or service development, innovation, or design. The role requires a leader who is adept at building strong professional environments, is experienced in goal and performance management, and is capable of translating business needs into actionable measures. The ideal candidate will be a clear and strong leader, with the ability to balance employee development with business goals, and will have a good understanding of how product and service development can create value. While relevant higher education is desirable, significant experience in the field is also highly valued. The role demands a professional who is structured, responsible, and confident, with a focus on continuous improvement and the ability to work in an agile, project-based environment.