Chief Operations & Impact Officer

The Company is seeking a Chief Operations and Impact Officer to lead complex supply-chain operations and programs that provide immediate support and promote long-term community stability. The role oversees food sourcing, inventory, warehousing, transportation, distribution, partner networks, and direct services, while guiding a major redesign of distribution operations and preparations for a new facility. The executive will translate organizational strategy into a multi-year operational roadmap, oversee emergency response and regulatory compliance, and report impact and operational performance to board leadership. Responsibilities also include financial stewardship, performance measurement, and building an engaged, accountable culture across frontline teams. Candidates should have a bachelor’s degree in business, nonprofit management, operations, supply chain management, or equivalent education and experience; a master’s degree is an advantage. They should bring at least 10 years of progressive leadership experience, including five or more years at director or executive level, with responsibility for complex operations, teams, budgets, and logistics. Deep expertise in supply chain, warehousing, fleet operations, and inventory control is required, along with warehouse supervision and safety experience, familiarity with ERP systems and route optimization tools, and a record of leading significant change. Strong partnership, board engagement, communication, and frontline team leadership skills are essential; food safety knowledge and experience with operating systems are preferred, and ServSafe certification is required within six months.