Vice President, Solutions Consulting Greater Pittsburgh, PA Area

The Company is in search of a Vice President for Solutions Consulting to join their Data & Analytics team. The successful candidate will be the primary client contact for service delivery, ensuring that project needs and operational requirements are met. This role involves managing the end-to-end delivery of services, driving continuous improvement, and serving as the escalation point for client concerns. The Vice President will also be responsible for cross-functional collaboration to solve complex problems and will be expected to have a strong background in service delivery management, client relationship management, and a deep understanding of data and analytics operational models. Applicants for the Vice President, Solutions Consulting position at the company should have a Bachelor's degree in business, information technology, or a related field, with 6-10 years of experience in a similar role. The role requires a candidate with a proven track record in service delivery management, client relationship management, customer success, or project management within a technology or managed services environment. The ideal candidate will have experience in leading and mentoring teams, with a focus on fostering a culture of accountability, collaboration, and continuous improvement. A key aspect of the role is the ability to translate technical issues into business terms for clients and to influence cross-functional teams to achieve service excellence.

Hiring Company

BNY