Chief of Staff, Credit Card

The Company is seeking a Chief of Staff for its Credit Card Business Unit. This pivotal role is the operational and strategic backbone of the unit, responsible for owning the team's reporting and operating rhythm, driving short-cycle strategic initiatives, and enhancing team communication and work processes. The successful candidate will be a trusted partner to the General Manager and a credible counterpart to senior stakeholders, with a focus on governance, strategic planning, and business analysis. The role demands a high level of ownership, proactivity, and the ability to anticipate and meet the needs of the business. The Chief of Staff will also be involved in leading short-cycle strategic projects, partnering with various internal teams, and continuously improving team routines and governance. Candidates for the Chief of Staff position should have a background in management consulting, strategy, business operations, or an executive-adjacent role in a large, complex organization. Professional experience in these areas is essential, as is a strong educational background. The role requires a candidate with exceptional written and verbal communication skills, advanced Excel and PowerPoint proficiency, and the ability to operate and influence alongside senior leaders. A proactive and autonomous approach to work, the ability to bring structure to ambiguity, and a track record of running reporting, planning, or governance cycles independently are also key attributes. Familiarity with credit card, lending, or financial services businesses is advantageous, and fluency in English is a must, with Spanish or Portuguese being a plus.