Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer (COO) to join its executive leadership team. The COO will be responsible for providing strategic, clinical-operational, and administrative leadership to advance the organization's mission and growth. This includes overseeing the design, implementation, and optimization of systems, processes, and structures that support exceptional performance across both publicly funded and private-pay services. The successful candidate will be entrusted with building and leading the operational engine, driving alignment across board priorities, executive strategy, and frontline service delivery, and advancing the company's commitment to excellence, accountability, and innovation. Key responsibilities for the COO at the company include establishing standardized operational frameworks, advancing performance measurement and quality indicators, and strengthening the infrastructure to support future growth. The role also involves oversight of complex operational workflows, regulatory and accreditation readiness, workforce effectiveness, and cross-functional collaboration with various departments. The ideal candidate will have over a decade of senior leadership experience in complex, service-oriented environments, with a proven track record of building, optimizing, and scaling operational systems. Exceptional people leadership, commercial acumen, and communication skills are essential, as is the ability to navigate complex stakeholder environments and lead strategic negotiations. A bachelor's degree in a relevant field is required, with a graduate degree considered an asset.