Vice President, Client Services

The Company is seeking a Vice President of Client Services to lead strategic client accounts, strengthen partnerships, and drive account growth. The role includes serving as a senior advisor to clients, setting direction for medical education and scientific communications programs, and coordinating cross-functional teams to deliver high-quality work. The VP will identify growth opportunities, contribute to proposals and new business efforts, and develop account plans aligned with client needs. Responsibilities also include mentoring account teams, managing budgets and profitability, and improving operational practices and service delivery. Candidates should have at least 10 years of experience in medical communications, medical education, or a healthcare agency environment, with a record of leading strategic pharmaceutical or biotechnology client relationships. Experience developing high-performing teams and strong capabilities in business development, financial management, and operations are required. Excellent communication, presentation, and relationship-building skills are essential, along with knowledge of industry trends and client priorities. The role calls for a strategic leader who can support client retention, account growth, team development, and consistent delivery quality.