Head of Corporate Claims

The Company is seeking a Head of Corporate Claims to join their team. This senior leadership role is pivotal in leading and developing the corporate claims proposition, with a focus on combining technical claims expertise, commercial awareness, customer advocacy, and strategic leadership. The successful candidate will be responsible for the corporate claims strategy, leading a team of specialists, and acting as a senior advocate on complex, high-value, and contentious claims. Collaboration with corporate broking, placement, and risk management teams is essential to ensure that claims expertise is integral to customer retention, renewal strategies, and new business opportunities. Applicants for the Head of Corporate Claims position at the company should have significant experience in handling complex corporate and commercial claims, including major losses. Strong insurer relationships, a proven track record in customer advocacy, and experience in leading teams and developing claims capabilities are also required. The role demands a candidate with the credibility to engage with senior corporate customers and influence market stakeholders, as well as a commercial mindset that can connect claims outcomes to customer relationships and business growth. While broker-side experience is advantageous, senior professionals from insurers will also be considered. This is a unique opportunity to shape a strategically important function within a major UK broking business and have a genuine influence over its direction, people, and customer proposition.