Vice President, Key Account Management, Education

The Company is seeking a Vice President of Key Account Management to lead and grow its education-sector business. The role focuses on strengthening strategic customer relationships, retaining recurring revenue, improving account performance, and ensuring reliable service delivery. Responsibilities include managing major accounts, driving renewals and growth, leading commercial negotiations and account planning, and coordinating internal teams to meet customer needs. The Vice President will also monitor performance and customer satisfaction, resolve escalations, and identify opportunities to improve service quality and profitability. Candidates should hold a bachelor’s degree in business, marketing, education, commerce, or a related field; an MBA is an advantage. At least 10 years of experience in key account management, commercial leadership, or business development is required, along with a record of managing high-value accounts, renewals, and revenue growth. Experience in education services or related sectors is preferred, and familiarity with government entities, education authorities, or large school groups is highly desirable. Strong commercial judgment, negotiation, stakeholder management, and CRM reporting skills are essential.