Vice President of US Operations

The Company is seeking a Vice President of US Operations to lead its expanding, multi-location operations. The role owns day-to-day delivery across US markets, including venues, schedules, staffing, game-night reliability, market launches, and the operating budget. The successful candidate will lead district and local managers and a large frontline workforce, establish clear performance rhythms, and build scalable playbooks, training, tools, and dashboards. They will also oversee launch readiness, venue agreements, operating compliance, and market-level financial performance while advising executive leadership on growth priorities. Candidates should have 12 or more years of progressive operations leadership, including senior-level experience with budget or P&L ownership in a business scaled across multiple locations. Required experience includes building operational systems, launching markets, managing large distributed frontline teams, and improving performance through coaching, accountability, and measurable standards. Applicants should understand multi-state US operations, including workforce requirements, insurance, permits, and venue contracts, and be comfortable using technology and AI to streamline work. A background in in-person service industries such as sports, hospitality, retail, fitness, or live events is preferred; a relevant degree is not specified.