Chief Quality Officer (CQO) Greater Richmond, VA Area

CHIEF QUALITY OFFICER, STATE (VIRGINIA)

On-site + significant travel between Richmond, Hampton Roads, and Northern Virginia

Westhampton Building

920 Libbie Ave. Suite 200

Richmond, VA 23226

Reports to: State Chief Clinical Officer (Virginia)

Direct Reports: 12

Primary Function/General Purpose of Position

The Chief Quality Officer is responsible for leading initiatives to proactively focus on quality outcomes, patient safety, risk mitigation, and overall performance within the state. The leader will develop quality strategies, ensure compliance with regulatory requirements, monitor patient outcomes, implement performance improvement processes, and foster a culture of safety. This role will lead facility-based quality teams across the state in implementation of statewide quality initiatives.

Essential Job Functions

​Oversee acute care quality programs and initiatives ensuring alignment to ministry, state, and national requirements.

Partners with Shared Services for Infection Prevention, Regulatory Compliance, Legal, and Risk Management initiatives across the state.

Accountable for the achievement Key Performance Indicators across the state and promotes the adoption of state and organization’s defined best practices, including population health and value-based programs.

Collaborate with clinical leadership and medical staff to implement best practices in reducing hospital-acquired infections.

Promotes a culture of safety by creating consistent and standardized processes to prevent workplace injury, violence, or adverse outcomes to associates or patients.

Builds and develops a culture of high reliability across the state in partnership with the ministry and other state leaders.

Implements evidence-based programs and activities that incorporate continuous and robust process improvement.

Directs systematic and periodic reviews of clinical outcomes and facilitates discussion at appropriate board-level committees on quality.

Licensing/Certification

Current medical license (MD or DO) or Active RN License (required)

Board certification in clinical specialty (preferred for MD/DO)

Education

Medical Degree from an accredited medical school (MD or DO) or Bachelor of Science in Nursing (required)

Master’s degree in business administration, public health, or healthcare administration (preferred).

Work Experience

Minimum of five (5) years of experience in clinical practice (required)

Minimum of seven (7) years’ experience with quality, safety, and performance improvement efforts (preferred)

Minimum of five (5)years of leadership experience (preferred)

Skills

Hard/Tech/Clinical Skills:

Executive-level communication and strategic influence.

Ability to lead through complexity in matrixed, mission-driven organizations.

Ability to steward organizational change, innovation, and team development

Soft/Interpersonal Skills:

Critical thinking

Teamwork

Conflict resolution

Active listening

Relationship building

Annual Base Pay: $400,000 - $450,000 + 403(b) + 15-22.5% annual bonus

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com