Vice President, Account Manager

The Company is seeking a Vice President, Account Manager to deliver high-quality ongoing service to corporate clients, particularly high-value liquidity and cash management clients. Responsibilities include managing service risks and issues, resolving client challenges, and identifying cross-selling opportunities while ensuring commitments to clients are met. The role also involves coordinating communication among country- and regional-level stakeholders and serving as a liaison between client service and project teams. The successful candidate will collaborate across sales, product, and operations, and recommend improvements to operating models, procedures, and practices. Candidates should hold a bachelor’s or master’s degree in business or a related field. Strong written and verbal communication skills are required, along with the ability to handle complaints and build positive client relationships. Applicants should demonstrate ownership of issues, including timely escalation and resolution, and have a good command of written and spoken Chinese and English.