Technology Program Management, Vice President Greater Toronto, Canada Area

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Summary:

The Vice President manages multiple technology projects and teams, establishes governance and stakeholder communications, coordinates dependencies and resources, oversees schedules and reporting, and provides executive updates on strategy, budgets, risks, controls, and delivery. The role also tracks technology expenditures, manages project budgets and capital investments, negotiates internal resources and vendor proposals, and improves project management processes, tools, training, and methodology

Education

• Degree or equivalent work experience equally preferable.
• Bachelor's degree in computer science or related field.

Certifications

• PMP certification preferred.

Work Experience

• Technology program management experience in large, cross-organizational projects, prioritizing competing demands, scoping large efforts, and negotiating timelines.
• Strong experience within a technology organization in the banking or financial services industries. Regulatory reporting domain exposure is a plus.
• Demonstrated ability to manage multiple and diverse projects and initiatives, including analytical thinking, planning, prioritizing, problem solving, decision-making, and carrying out assigned projects and activities with minimal supervision.
• Successfully managed large-scale and complex initiatives independently, from start to finish, with a duration of at least six months.
• Prior business analyst experience and/or operational expertise preferred.
• Experience and knowledge of change management principles, methodologies, and tools preferred.
• Familiarity with AI and leveraging AI to improve day-to-day activities and optimization of TPM tasks.

Functional Skills

• Business & Strategic Acumen: Understands the business, the industry, and the role IT plays in driving financial success. Aligns technology strategy with organizational goals and vision to deliver stakeholder value.
• Enterprise & Architecture Knowledge: Proficient in process and data modeling, architectural development, and IT planning methodologies. Has extensive knowledge of the enterprise's business and decision-making processes.
• Technical Breadth: Has deep knowledge across multiple technical environments. Understands software and hardware requirements and implementation steps and translates them into business and program-level terms.
• Delivery Methodologies: Proficient in SDLC project and process management tools and methodologies. Has experience with agile, scrum, or hybrid approaches.
• End-to-End Project Execution: Has a solid understanding of the full technology project lifecycle. Identifies dependencies and sequences work efficiently.
• Release & Risk Management: Demonstrated ability to manage software release risks, including holding releases when necessary.
• Vendor Management & Negotiation: Negotiates beneficial terms for software and services agreements in support of project delivery.
• Leadership: Builds, leads, and empowers interdisciplinary, geographically dispersed teams.
• Continuous Improvement & Planning: Is planning- and process-oriented and introduces new processes or delivery methods as needed.

Foundational Skills

• Demonstrates leadership, leads by example, and acts with integrity.
• Communicates effectively and serves as a trusted advisor to senior leadership.
• Applies analytical and critical thinking, iterative problem-solving, and sound judgment to identify multiple paths to success in a complex environment.
• Operates strategically to support continuous improvement and systems thinking, informed by industry trends and best practices.
• Builds consensus and collaborates across functions, divisions, and organizations to drive large-scale initiatives and overcome obstacles.
• Is flexible, decisive, resilient, and open to others' ideas, and inspires innovation and continuous learning.
• Is organized and detail-oriented, with experience reporting to senior management.

Responsibilities

High-Level Responsibilities

• Lead teams to support projects on implementation issues. Develop and execute review sessions for high-impact projects. Develop descriptions for project justification, plans, roles, responsibilities, and reporting structure.
• Provide training and consulting for project managers and administrators. Provide technical and analytical guidance to project teams. Set the frequency and type of interactions, extent of stakeholder involvement, and develop a dispute resolution process.
• Monitor the effectiveness of project management methodology and tools and recommend improvements, as appropriate. Ensure effective communication among business process owners, project team members, and all IT functions that participate in and impact project development results.
• Implement enhancements and upgrades to project management processes and tools. Develop proposals, work plans, training plans, budgets, and reports for IT projects.

Detailed Responsibilities

• Perform hands-on program management for multiple technology development projects and teams.
• Establish project governance, working groups, and stakeholder communications.
• Stay abreast of industry trends, actively adopting new practices and techniques to accelerate delivery.
• Partners with business, program management, architecture, system owners, third-party vendors, testing, and other teams as necessary to ensure successful delivery.
• Drive planning at various organizational levels to ensure projects are on track and appropriately resourced.
• Ensure timetables and deliverable schedules are understood and communicated.
• Manage dependencies proactively, coordinating across teams to resolve issues and mitigate risks.
• Align, plan, and precisely manage activities and dependencies across development teams to ensure cohesive delivery.
• Contribute to executive-level updates on strategy, budget, project delivery, controls, risks, and related topics.
• Organize and oversee required reporting for business and technology management review sessions.
• Track financials related to technology expenditures, including software, hardware, and resource allocation.
• Ensure the firm's capital investment is managed efficiently; manage project budgets so maximum allotments are not exceeded.
• Manage stakeholders and customers.
• Negotiate business and IT resources for project allocation.
• Negotiate vendor proposals and manage vendor relationships.

The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.

Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.

• As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
• As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.