Vice President, Services

The Company is seeking a Vice President of Services to lead the strategy, quality, and performance of its professional learning and coaching services. The role will shape the services portfolio, identify customer needs, and develop offerings that are instructionally effective, commercially viable, and scalable. Responsibilities include setting quality standards, measuring service impact, leading a workforce of facilitators and coaches, and overseeing service operations, staffing, capacity, and delivery. The Vice President will also collaborate across functions to connect services with customer implementation needs and educational outcomes. Candidates should have at least 12 years of professional experience, including seven or more years of leadership in K–12 professional learning, coaching, or education services, with accountability for delivery quality and performance. They should understand district leadership and purchasing decisions, and be able to translate market needs into practical services at scale. Experience partnering with Sales and Marketing, leading through other leaders, and using customer feedback, field evidence, and financial and operational data to improve offerings is required. Strong cross-functional judgment and a bachelor’s degree are also required.