Head of CRO Remote (anywhere in United States)

The Company is seeking a Head of CRO to lead profitable growth across its ecommerce stores. The role owns the conversion optimization roadmap, turning customer research, market observations, and store data into prioritized hypotheses, experiments, and implemented improvements. Responsibilities include testing landing pages, product pages, offers, cart, checkout, and post-purchase journeys; developing commercial offers with margin in mind; and monitoring results after launch. The Head of CRO will also guide and review a junior team member’s work, oversee release quality across markets, and coordinate retention initiatives with relevant stakeholders. Candidates should have hands-on experience leading direct-to-consumer ecommerce experiments from hypothesis through launch and evaluation, supported by documented results and sound statistical reasoning. Strong skills in experiment design, analytics, cohort analysis, offer economics, and ecommerce implementation and quality assurance are essential. The role also requires independent delivery, effective supervision, clear communication, and the ability to apply feedback. Experience with multi-market ecommerce, localization, or beauty and skincare customers is an advantage.

Hiring Company

Facelove