Vice President, Client Service Manager Greater Los Angeles, CA Area

The Company is seeking an AVP/VP, Client Service Manager to join their team. The successful candidate will be responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and enhancing the overall client experience. This role is critical to the company's mission of making a difference in the financial future of the communities they serve. The Client Service Manager will execute transactions and approvals, retain and grow client relationships, and work closely with the team to ensure client satisfaction and retention. Applicants should have a college degree in a business-related discipline, with 3-5 years' experience in a similar role at a mid-size or large lending institution. The role requires a strong knowledge of commercial banking products and services, as well as banking operations, treasury management, wealth management, and credit products. The ideal candidate will have the ability to manage competing priorities, work independently, and possess strong interpersonal and customer service skills. Responsibilities also include onboarding and training new team members, participating in divisional projects, and ensuring compliance with all applicable bank regulations. The company values individuals who are enthusiastic, highly motivated, and have a strong work ethic, and is dedicated to fostering a caring culture that supports the professional growth and success of its employees.

Hiring Company

Cathay Bank