Head of Operations

The Company is seeking a Head of Operations to play a pivotal role in the organization's growth and operational efficiency. The successful candidate will be a hands-on leader with a deep understanding of how a wholesale apparel or consumer goods business operates, from sales through production, and will be responsible for leading cross-functional operational coordination. This includes improving internal workflows, supporting the onboarding of new retail customers, and ensuring that all teams are aligned with the company's operational goals. The Head of Operations will also be tasked with assessing staffing needs, identifying process gaps, and proposing practical improvements to enhance efficiency and scalability. Applicants for the Head of Operations position at the company should have a background in a senior operations, business operations, general management, or COO-type role within a relevant industry. The ideal candidate will have experience with seasonal product businesses, particularly those that sell to major retailers. Strong communication, problem-solving, and organizational skills are essential, as is the ability to manage cross-functional priorities in a fast-paced, hands-on environment. Experience with systems improvement, workflow design, and ERP-supported processes is preferred, and a background in HR, hiring, and team structure is a strong plus. The role requires a strategic thinker who can also operate at a tactical level and is comfortable in a founder-led, family-owned, or mid-sized company setting.