Head of Commercial Analytics

The Company is seeking a Head of Commercial Analytics to join their strategic analytics function. The successful candidate will be instrumental in shaping commercial decision-making, influencing senior stakeholders, and driving business performance through advanced analytics and insight. This role is pivotal in a fast-scaling technology and financial services business with a strong focus on innovation, sustainability, and customer experience. The Head of Commercial Analytics will lead the delivery of high-impact analytical initiatives, partner with senior leadership to define and execute the commercial analytics roadmap, and deliver strategic analysis that drives customer growth, revenue performance, retention, and profitability. Key responsibilities for the Head of Commercial Analytics include translating complex data into actionable recommendations, building and maintaining robust reporting, forecasting, and performance measurement frameworks, and leading analytical projects from scoping to implementation. The ideal candidate will have strong commercial analytics experience within a data-rich environment, advanced SQL skills, and a proven track record of delivering strategic insight that has influenced senior business stakeholders. Strong commercial acumen, excellent communication, and stakeholder management skills are essential. Experience in fintech, lending, consumer finance, subscription businesses, ecommerce, or related sectors is advantageous, as is familiarity with experimentation, customer analytics, forecasting, performance optimization, or decision science.