Vice President of Operations, Multi-Unit Spa & Wellness Greater Sacramento, CA Area

The Company is seeking a Vice President of Operations for its multi-unit spa and wellness business, with a focus on a membership-based franchise model. The successful candidate will be responsible for the operational, financial, and cultural performance of the spa businesses across Hawaii and California. This role requires a hands-on, executive operator with a proven track record in growing and scaling a membership-based business, particularly in the franchise or service sector. The VP of Operations will be tasked with growing and scaling the membership-based franchise business in the Sacramento market, owning full profit and loss performance, and leading daily operations, financial results, and team culture. A key aspect of the role is the ability to travel frequently between Hawaii and California and to operate two distinct business models, with a primary focus on the membership/franchise model and a secondary responsibility in the resort/hospitality spa model. Applicants must have a minimum of 7 years' of multi-unit operations leadership experience, with a strong emphasis on membership growth and a people-first leadership style. The role also involves recruiting, coaching, and mentoring site leaders, as well as building and refining standard operating procedures and training programs. The ideal candidate will have a background in the wellness, fitness, or hospitality industry, and experience in resort or hotel spa operations is a plus. The company values a leadership style that is comfortable with direct feedback and hands-on coaching, and the role is suited to a candidate who is results-oriented, enthusiastic, and accountable.

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